Find where leads and hours slip.
We sit with you and look at how work moves: intake, handoffs, follow-up, and the tools in the middle. We start with where leads and hours slip. Fixes come after.
Deliverables
What we deliver in this engagement.
6 deliverables · scoped per engagement
Process map
How work moves today: who touches what, which tools hold the facts, and where handoffs fail.
Leak ranking
The problems, ordered by how much they cost you.
What to fix first
A workflow, search work, an agent, or the website. If it is more than one, we put them in order.
Scope notes
What we would build, what you already have, and what can wait.
Optional AI Visibility Snapshot
A short report on how Google and AI assistants see you, when search is part of the problem.
Clear next step
Hire us for the fix, or take the map and do it yourself. No lock-in.
Outcomes
The numbers we work to.
- Understand the need
- First
- Quote after the review
- Custom
- English priorities
- Plain
- Then the right technique
- Map
How we work
How your Process review engagement runs.
Step 01
Review the processes
We sit with you (or your operators) and map intake, delivery, follow-up, and the tools in the middle.
Step 02
Rank the leaks
A written list of where leads and hours slip, ready to share with your team.
Step 03
Fix the top item
We scope the fix the review pointed to. Or you stop with the map.
Is this for you?
Who the process review is for
Right fit if you:
- Know leads or hours are slipping but can't say where
- Have been pitched websites, chatbots, or SEO without anyone looking at how you work
- Want a ranked plan before spending on tools or a rebuild
- Run a US service business and want next steps you can read in five minutes
Not the best fit if you:
- Only want a brochure site with no interest in how the business runs
- Need a same-day Zap install with no diagnosis
- Want guaranteed rankings in week one
Process review FAQ
Questions owners ask before they book.
Plain answers about how the work actually runs.
8 questions
Do you start with a website?
No. We start with a process review. A website is one option when the review shows the website is losing you jobs.
What does a process review cost?
LuminaForge does not publish a package price for the process review. We start by understanding the need, then quote custom work. The AI Visibility Snapshot stays free.
Is this the same as a free AI Visibility Snapshot?
No. The snapshot is a short report on how Google and AI see you. The process review looks at how your whole business runs.
How long does a process review take?
Most reviews fit in a focused working session plus a written follow-up. Exact timing depends on how many processes and operators we need to sit with. We set that when we book.
What happens after the review?
You get the ranked list and a recommendation. If you want us to build it, we quote that next. We don't publish package prices.
What is a business process review for a service company?
It is how LuminaForge starts with US, Ozarks, and Southwest Missouri service companies. We sit with the owner and map intake, handoffs, follow-up, and the tools in between. Then we rank where leads and hours slip. Any build work comes after that.
Do you work with Ozarks and Southwest Missouri service companies?
Yes. LuminaForge is headquartered in Springfield, Missouri and works remote-first with service companies across the Ozarks, Southwest Missouri, and the rest of the United States. The review works the same in person or remote.
How fast will I see results?
Timelines depend on the technique the review calls for. A website build is often scoped in weeks. Search and AI visibility builds over months, and we don't promise a jump. Automation and agent timelines depend on your tools. We set expectations in the review, before you commit.
Pair with
One technique helps. The review makes them compound.
Ready when you are
Start with a process review.
Book a process review or request a free AI Visibility Snapshot. We respond within one business day. No pressure, no jargon deck.